FAQ

• Questions relating to Ordering online >>

  Please read Delivery Information before placing your order online.

• What is the Warranty?

  micro^® products are guaranteed against manufacturing faults for two years from the date of purchase.

  If the product has a manufacturing fault we will repair it free of charge.

  If it is not practical to repair it we will, at our discretion, replace the faulty part in question.

  If the product fails due to wear and tear, accident, neglect or negligence, or if it is outside the one year warranty period, we will happily repair it for a reasonable charge.

  Any breakages that occur as a result of tricks (i.e. where a scooter's wheels come off the ground) are not covered by warranty.

  more Warranty information >>>

• What if I have a problem with my scooter?

  Check the information on our Maintenance page first.

  If that doesn't help, send us an email explaining the problem through our Contact Us page, and attach a photo (jpeg).

  A picture says a thousand words.

  Then we'll come back to you with a possible solution.