Hi Andrew,
Thank you for your feedback! We love to hear about our riders experience with our product, and what can be improved.
I am glad to hear the parts of the scooter that you are enjoying, the Metro Deluxe was designed to be as lightweight and compact as possible for the commute whilst preserving the riders comfort.
All of our scooters are made from premium materials and built to last, with a two year manufacturing warranty and a full range of spare parts, so over time we do hope you'll see the added value.
The deck is designed with the commute in mind, to be lightweight, compact and easy to tuck away on public public transport or at the office. And there is always a trade off! We do recommend riding with one foot on the deck plate and lightly resting your other foot over the brake. This is a super safe technique to use as well :)
The foam handles on the scooter are designed for the utmost in comfort when riding, and they absorb small shocks to your fingers when riding over lumps and bumps of the pavement. We do recommend that you do store your scooter in a dry area whereby the grips can be aired. An awesome tip for easy maintenance too.
The Metro Deluxe scooter is compatible with our Micro carry strap and it enables it to be carried over the shoulder, like you suggested you would like. It is available to purchase from our website here https://www.microscooters.com.au/products/micro-carry-strap-blue
I will make sure to pass your feedback over to our design team, who love to hear how to improve their products!
If you have any further comments or questions feel free to flick me an email at info@microscooters.com.au.
Kind Regards,
Katie