Black Friday Sale FAQs

What's on sale?

Everything on our website is 20% off, except spare parts.

How long does delivery take?

Black Friday is a busy time for us and our couriers, so please allow a few extra days for delivery. You'll find all our delivery times on our  Delivery page.

Personalised orders can take up to 2 weeks to dispatch, so if it's a Christmas gift, we recommend ordering early.

We'll email you a tracking link as soon as your order is on its way. Bigger orders sometimes arrive in more than one parcel.

Can I return a sale item?

Sale items are covered by our usual returns policy, the same as full-price items. If something isn't right with your order, email info@microscooters.co.nz and we'll help sort it out. For full details, see our  Returns & Refunds page.

Can I change or add to my order?

Once an order is placed, we can't change it, as our warehouse packs orders straight away. Please check your cart before you check out. If you need to make a change, get in touch as soon as you can. If your order hasn't left our warehouse yet, we may be able to cancel it so you can place a new one.

Can I apply my welcome email code to sale items?

No, the 10% welcome offer is only available when purchasing a full-priced scooter and cannot be combined with sale-priced scooters.

Can I visit you in Wellington?

Yes, come and see us at 171 Vivian Street, Wellington. You can try out a scooter, get advice from our team and we can help with repairs too. Our 20% off Black Friday offer applies in store as well.

Still have a question?

Chat with us on Live Chat, email info@microscooters.co.nz or call us on 04 384 2300.