Axle 19mm

Axle 19mm

1031

Rated 4.4 out of 5
Based on 14 reviews
Regular price$4.95
/
  • In stock, ready to ship
  • Inventory on the way
  • Free delivery over $50
  • 60 day returns

The great thing about Micro Scooters is that we have a full range of spare parts available – as you know since you’re here. Since Micro Scooters have few moving parts and they are largely screwed together instead of fused, most parts can be easily replaced.

The key thing to help your Micro Scooter last the distance is maintenance, maintenance and maintenance. We recommend tightening the nuts and bolts every few weeks and giving your scooter a full service every four months or so to keep to keep it in its best condition. To get the full run down about how to tighten the nuts and bolts or a give your scooter a full service head to our maintenance pages. We also have a full range of videos for you to check out if you would like us to complete the service alongside you.

Kids scooters get a lot of use as well, remember to give them a regular once over to enhance their longevity! Check out our repairs page – where there is information on how to care specifically for their scooter.

Before you start the repairs – we want to let you know that each scooter has a two year warranty, have a scroll through what this encompasses on our warranty page. If you haven’t activated your warranty yet, don’t worry we’ll get you registered!

Delivery is by courier & FREE for orders $50+

Orders under $50 have a $7.95 delivery fee.

Our standard delivery estimates (in business days after dispatch) are:

Auckland: 2-3 days
Wellington: 2-4 days
Christchurch: 3-5 days
Dunedin: 3-6 days

Please note:

  • Outlying areas may take a day or two longer.
  • Our Wellington store is open to the public with the option of click and collect available.
  • Personalised items take longer to dispatch as they are created and printed just for you. Personalised delivery info
  • If you are sending to a business address please provide business name
  • Delivery is between 9am and 5pm
    • Couriers will not leave your order without someone signing for it, and are not able to call ahead before delivery.
    • Please ensure someone is at your delivery address to receive your order - redelivery charges may apply.
    • If you're not sure whether you'll be at home, play it safe and get it delivered to a work address.
  • Packages are wrapped in plain brown paper packaging so contents cannot be seen.
  • All products are in stock unless otherwise stated next to the item.

Everything You Need to Know

Returning an Item

  • Keep proof of postage for all returns.  
  • Repackage the item properly, including exterior protection, to prevent damage during transit.  
  • We can only accept returns if the product is in a saleable condition. The item must be: 
    • Unused, in its original condition, with all original packaging.  
    • Returned within 60 days of delivery.

Delivery Costs

  • The customer is responsible for return shipping costs and any re-delivery fees.  
  • We do not refund initial shipping fees or credit card charges.  

Change of Mind  

  • We do not accept returns if you change your mind.  

Refunds 

Refunds will be processed as follows:  

  • If you received a damaged or incorrect product, we will refund the full product price and the shipping cost
  • For any other reason, only the product cost will be refunded.  

Exchanges

  • If there's a price difference for exchanged products, let us know how you'd prefer to pay or be refunded.

Damaged or Faulty Goods

  • You can return items that are damaged or faulty upon delivery.  
  • If we determine the item is faulty, normal warranty conditions apply, and you are responsible for following warranty instructions.  
  • We will supply you with a free return label.
  • Once we confirm the product is defective, we'll either send a replacement (subject to availability) or refund the product and original delivery costs via your original payment method.  

Please note:  

  • Returns of defective items may incur return shipping costs to Micro New Zealand.
  • Allow up to 14 days for refunds after we receive the returned item. 
    average rating 4.4 out of 5
    Based on 14 reviews
    • 5 Stars
      11 Reviews
    • 4 Stars
      0 Reviews
    • 3 Stars
      1 Review
    • 2 Stars
      1 Review
    • 1 Star
      1 Review
    86% of reviewers would recommend this product to a friend
    Customer photos and videos
    14 Reviews
    Reviewed by michael c.
    Verified Buyer
    I recommend this product
    Rated 5 out of 5
    Review posted

    good gear

    ideal and quick turn around

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    Reviewed by Thomas M.
    Verified Buyer
    I recommend this product
    Rated 5 out of 5
    Review posted

    Axle

    Perfect. Easy to install. So fantastic that you can replace parts.

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    Reviewed by Janelle C.
    Verified Buyer
    I don't recommend this product
    Rated 1 out of 5
    Review posted

    Axle review

    The axle is great - the sad part is I’m needing to buy and use several after only one months use of a micro scooter sprite. Very disappointed, will definitely not purchase a scooter again. Will probably be ordering more axles next month.

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    Micro Scooters NZ

    Hey Janelle, sorry to hear that you're disappointed with your order. This is definitely not something we've come across so there must have been something faulty. Flick us an email at info@microscooters.com.au and we'll see what we can do to get you back up and scooting again! 🙂

    Reviewed by Eric V.
    Verified Buyer
    I recommend this product
    Rated 5 out of 5
    Review posted

    Parts for scooter.

    Great customer service, the lady i talked to in regards to the parts needed for our scooter,made double sure i ordered the right ones. Very helpful, curteous, professional, respectful. Thank you

    Kind regards,

    Mere Velenski

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    Reviewed by Rob
    Verified Reviewer
    I don't recommend this product
    Rated 2 out of 5
    Review posted

    Good fit - bad quality

    Fits good, as it should. Sheared off within a week of replacement. Not sure if the material quality has changed from the original. Please make this product better.

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    Micro Scooters NZ

    Hi Rob,

    Thank you for your feedback in regards to this product, I'm sorry that you have received a less than satisfactory axle from us.

    I would be more than happy to try and resolve this issue, if you could please email me at info@microscooters.com.au and give me a few more details about the issue that you have experienced.

    I can then pass this information on to our Swiss manufacturer and see if there is anything that they can do about updating this Axle 19mm.

    Kind Regards
    Rohan