Micro Sprite Light Up Neochrome Scooter

Age Range	5 - Adult
Max Load	100kg
Weight	3kg
Wheel Size	120/120mm
Handlebar Height	63-95cm
Deck Width	10cm
Deck Length	50cm
Foot Area Length	34cm
Ground Clearance	4cm

Delivery is by courier & FREE for orders $50+

Our standard delivery estimates (in business days after dispatch) are: Auckland: 2-3 days - Please allow a few extra days for deliveries to Auckland Wellington: 2-4 days Christchurch: 3-5 days Dunedin: 3-6 days Outlying areas may take a day or two longer. Our Wellington store is open to the public with the option of click & collect available. Personalised items take longer to dispatch as they are created & printed just for you. Personalised delivery info

.

Please note

• If you are sending to a business address please provide business name
• Delivery is between 9am & 5pm
• Couriers will not leave your order without someone signing for it, and are not able to call ahead before delivery.
• Please ensure someone is at your delivery address to receive your order - redelivery charges may apply.
• If you're not sure whether you'll be at home, play it safe and get it delivered to a work address.
• Packages are wrapped in plain brown paper packaging so contents cannot be seen.
• All products are in stock, unless otherwise stated next to the item.

We strive to provide you with the best products and shopping experience. However, we understand that sometimes things don't go as planned, and you may need to return or exchange an item. Don't worry! We've got you covered with our hassle-free returns policy.

60 day returns

You have up to 60 days from the original delivery date to initiate a return or exchange. This gives you ample time to assess your purchase and decide if it meets your expectations.

Conditions for Returns

For a return or exchange, the products must meet these requirements:

• They must be unused, in their original condition, and with the original packaging intact.
• The items should not be damaged.
• Please make sure to send them back to us within the 60-day window.

Please note that we cannot accept used items for a change of mind. We want to ensure that the products we send to our customers are in pristine condition, so we can't re-sell an item that has been used or handled differently than specified.

Proof of Despatch:

If you decide to return goods, it's important to keep proof of despatch. This way, if the item gets lost during transit, you'll have evidence that you sent it. Remember, it's your responsibility to ensure the returned goods are well-packaged to prevent any damage during the return journey.

Refunds made easy

When it comes to refunds, we want to make things as simple as possible. We will process the refund by crediting the amount back to your credit card. The refund amount depends on the reason for the return:

• Damaged or Wrong Product:
  If you receive a damaged product or the wrong item, don't worry! We will gladly refund both the product cost and the delivery charges.
• Unwanted Product:
  In case you no longer wish to purchase a product, we will refund the product cost only. Please note that the initial delivery or credit card costs cannot be refunded.

Effortless exchanges

If you wish to exchange an item, return the incorrect item for a refund, then place an order for the correct item.

Goods Damaged or Faulty on Delivery

If you receive damaged or faulty goods, you can return these items, and if they are later deemed to be faulty by our team, the standard warranty conditions will apply. Make sure to follow the warranty and instruction information provided. Please note that you are responsible for the costs associated with the return.

Once we receive the returned item from you or confirm that it is defective, we will happily refund the original product price and the delivery charges using the original payment method.

• Delivery Costs for Defective Items:
  For any defective items, the delivery costs of returning the product to Micro in New Zealand or Australia will be covered by you. 
• Processing Time:
  We strive to process refunds promptly. Please allow up to 14 days for the refund to be processed after we receive the returned goods.

At Micro, we value your satisfaction and want to make the returns process as smooth as possible. If you have any questions or need assistance, our lovely customer support team is here to help. Just reach out to us, and we'll be glad to assist you.

Q: Tell me the things I need to know about the Micro Sprite Neochrome scooter?

A: The Micro Sprite scooter is suitable for children weighing up to 100kg. The scooter itself weighs 3kg. Swiss designed and engineered the Micro Sprite LED is the perfect solution for those children eager for a 2 wheeled scooter which lights up when they ride.

Q: How does the scooter steer?

A: The Micro Sprite Neochrome has 360 degree turning meaning your child steers the scooter like a bike - turning the handlebars in the direction they want to go. Micro Sprite Neochrome also has an adjustable handlebar height 63-93cm). This means the scooter will grow with your child.

Q: Does the Micro Sprite Neochrome scooter fold?

A: Yes, Micro Sprite Neochrome does fold and it does so easily and quickly. This makes it ideal for storing or transporting the scooter. The Sprite also has a kickstand which means the scooter can stand upright by itself - no need to lean it against doors or walls.

Q: Is the Micro Light Up Sprite Neochrome right for my child?

A: If your child is eager for a 2 wheeled scooter then we think the Micro Sprite LED is simply the best choice for them. Not only is the scooter lightweight making it easy for your child to manage it is Swiss designed and engineered meaning the quality of the scooter is in a class of its own. The superior build quality of the Micro Sprite means the scooter will last longer and is much more manageable for a child to use. Because the Sprite has 2 wheels children will need to have a certain element of balance in order to use the scooter - we find most children have this inherently. Simply put, the Sprite is an exceptional, long lasting, value for money scooter for 5-12 year olds.

Q: What else do I need to know about the Micro Sprite?

A: The size of the scooter unfolded measures L69cm x H96cm x W34cm. When folded the scooter measures L66cm x H25cm x W10cm. You can see the Sprite LED is not a cumbersome scooter rather its lightweight yet strong aluminium frame allows for easy storage and transportation. The footplate is 34.5cm long - more than enough space for a growing child’s feet. The wheels of the Micro Sprite  LED scooter are made from 87o ShoreA polyurethane which means the wheels are extremely solid. The higher the number the more resistance the wheels have to indentation and wear. Micro Sprite scooter LED wheels use ABEC 5 bearings, measure 120mm at the front and 100mm at the rear

Q: Will I have to buy replacement parts for my Micro Sprite LED scooter?

A: Because Micro Sprite LED scooters are so well engineered and designed they are more robust and therefore last so much longer than a cheaper scooter. We stock replacement parts for every single Micro scooter which means if you did ever need to make a repair to your Micro Sprite LED scooter you could do so very easily. Rather than throw the scooter away, having the ability to make a repair to your scooter to prolong its use is much more beneficial.